In response to
"Inside Sears' death spiral (nmbl)"
by
Brian
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Interesting they should mention broken escalators. Last time I was in Sears - a few months back - the escalator wasn't working. I looked around for
Posted by
Meg (aka Mojave)
Jan 8 '17, 16:06
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an elevator, didn't see one, and finally tracked down an employee to ask.
"Oh yes, it's by the escalator"
"Well I found the escalator, but it's not working and I couldn't see an elevator anywhere around"
"Oh, not *that* escalator. The one over there in the men's department" !!
Umm....maybe some kind of signage to direct customers not familiar with the store?
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