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In response to
"Complain to Samsung. They might pay attention."
by
ReluctantCynic
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It took me so long to get through to the service department via phone, I gave up and submitted the request online.
Posted by
kelly (aka kelly)
Jan 17 '17, 13:34
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Calling Samsung seems to automatically redirect me to the Recall line. Their top load washers were recalled; this is a front load.
The whole experience has been very frustrating.
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