ST Alpha - "I've been on the phone with wells fargo for over 20 minutes trying to get them to understand that" (Reading a Post)

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I've been on the phone with wells fargo for over 20 minutes trying to get them to understand that

Posted by university of amanda jones (aka amanda) Feb 20 '17, 08:05

I closed my account in 2016 so my login to get my tax docs no longer works.

"so you don't remember your userid and password?"

no, I do. you closed the account.

"can you tell me again please what the problem is?"

I hate outsourced customer service.

Responses:

wells fargo is fun sometimes. i'm not sure why i still use them. -- nm - colin Feb 20, 08:10 3
- I dumped them over their fake account scam. -- nm - university of amanda jones Feb 20, 08:15 2
  - i liked using a credit union, but bigger banks work better for business stuff. not sure wells fargo is worse than any other big bank. def no BoA.. -- nm - colin Feb 20, 08:19 1
    - I love BoA. I've never had an issue. I've never talked to an outsourced call center ever. - university of amanda jones Feb 20, 08:22
good grief -- nm - Epiphany Feb 20, 08:07

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I've been on the phone with wells fargo for over 20 minutes trying to get them to understand that

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