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In response to "OK. Here we go. 3 minutes to get to an agent. 6 minutes and I've now been transferred once. -- nm" by Mop

Well, I got shit out of this. Nothing. They've changed the Internet tiers.

I'm actually going to get 5 Mbps slower because I was getting 105 now I get 100. And I get the channels that, it turns out, I was probably getting for free before (shhh!), and I save $5/month.

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