Tesla has plans to greatly expand their sales and service presence. And this is an area that I have some concern over.
Posted by
TWuG
May 3 '17, 17:44
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Friend that works in a showroom says the retail side of things is a "shit show".
"zero employee support, contradicting priorities, zero care for employee well being, almost no gender diversity"
If that behind-the-scenes stuff affects the customer, it'll be bad for Tesla. S and X owners are mostly early adopters and expect less than perfection in exchange for being first.
The Model 3 is aimed at the average car buyer and the tolerance their for issues, snags, etc is going to be lower.
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