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In response to
"POkemon folks, have you ever submitted a complaint? How did you contact? Is there a way other than through the app?"
by
kelly
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I contacted through the app, but here's their CS email address from subsequent messages about issues.
Posted by
b. (aka starrynit)
Jul 24 '17, 15:14
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[email protected]
you'll need to send the same info they ask for - username, version, platform
sometimes they're responsive, sometimes not - they don't seem to like to correct game errors, which is frustrating. they closed my last complaint (what was supposed to be day 6 of catching a few weeks ago went back to day 1) without a fix, and only learned it was closed because going to complete their satisfaction survey about the ticket told me that - grr.
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