ST Alpha - "I would escalate that one to a DL supervisor or customer service to find out why AM canceled it. -- nm" (Reading a Post)

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I would escalate that one to a DL supervisor or customer service to find out why AM canceled it. -- nm

Posted by ty97 Oct 16 '17, 10:02

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Responses:

[deleted] 9
- That would be super illegal, I'm sure. -- nm - ty97 Oct 16, 10:05 8
  - [deleted] 3
    - DL site, DL flight number? Keep pushing and escalating, this is their problem to fix. Keep going up the line. -- nm - ty97 Oct 16, 10:07 2
      - [deleted] 1
        
        I would keep pushing to have them reinstate you on AM b/c thats what you were confirmed on and it still exists - ty97 Oct 16, 10:12
  - [deleted] 3
    - Right, that's why I would push DL (and escalate) until they reinstate. You booked, you have confirmation, you did not change anything, it's DL's job - ty97 Oct 16, 10:07 2
      - (assuming you booked the DL code?) -- nm - ty97 Oct 16, 10:07 1
        
        [deleted]

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