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In response to "And I assume this is DL, though that should matter, but DL tends to be good about this. Nonetheless, she should get a free change." by ty97

Alternatively, she is probably eligible for a full refund of the round-trip itinerary if you want, but then she'd have to book something new

which may be more expensive

Bottom line: research the options, decide what you want, then call with confidence and get it


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