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In response to "Alaska was requested to provide assistance for the elderly lady (but she refused it...but damnit, she's old ...they need a flag for suborn cases) -- nm" by zeitgeist

Yeah, I hate to sound like a Fox News talking head, but there needs to be some personal responsibility here.

She refused the service and there was no mistake or confusion involved when she wheeled down that escalator. That was all sheer stubbornness.

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