ST Alpha - "I hesitated to call DirecTV yesterday after the battle I had with AT&T last week. Spoke to Peter

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I hesitated to call DirecTV yesterday after the battle I had with AT&T last week. Spoke to Peter - he walked me through

Posted by Meg (aka Mojave) Jan 30 '18, 20:42

a problem I'd been having, gave me ammunition to deal with AT&T, and agreed to send me a new remote at no charge because "you've been a customer since 2001 and there are very few notes on your file so you've never asked for anything before" !!

We then chatted about cats for a few minutes.

The remote arrived today !!

I believe I told Peter I loved him before we said goodbye :)

Responses:

I talked to the Australian tax office today. it was actually quite pleasant. -- nm - mafic Jan 30, 21:24 1
- (turns out I owe them $9 from my 2016 return) -- nm - mafic Jan 30, 21:25
did you ask if there were any current discounts they could apply to your bill? -- nm - peglegpete Jan 30, 21:23 1
- That's the battle I have to fight with AT&T since I bundled them. - Meg Jan 30, 21:48

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I hesitated to call DirecTV yesterday after the battle I had with AT&T last week. Spoke to Peter - he walked me through

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