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In response to "Me to Seagate in February: should I return this drive?" by David

Next step--start emailing the people inside the post like every 30 minutes.

You to Seagate: Blah blah blah blah, you told me _______________ on this date, hard drive has failed, I'm out a bunch of data. Now, you can either agree to fix it, or I'm booking the next plane to San Jose. That's about 5 hours flying time and I can be at your corporate headquarters first thing in the morning. When I get there, I will be extremely angry, tired and cranky, so I'd suggest you have soft drinks and donuts ready for me. I'm going to see every person on the list, below while I'm there. Now, do you want to do this the easy way or the hard way, because I'm geared up and ready to play.

Stephen J. Luczo - Chairman, President and CEO
Stephen J. Luczo serves as the Chairman of the Board, CEO and President. Mr. Luczo joined us in October 1993 as Senior Vice President of Corporate Development. In September 1997, Mr. Luczo was promoted to the position of President and Chief Operating Officer of our predecessor, Seagate Technology, Inc. and, in July 1998, he was promoted to Chief Executive Officer. Mr. Luczo resigned as our Chief Executive Officer effective as of July 3, 2004, but retained his position as Chairman of the Board. In January 2009, Mr Luczo was appointed President and CEO. Prior to joining us, Mr. Luczo was Senior Managing Director of the Global Technology Group of Bear, Stearns & Co. Inc., an investment banking firm, from February 1992 to October 1993.




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Bob Whitmore - Executive Vice President and Chief Technology Officer
Bob Whitmore serves as Executive Vice President and CTO for Seagate. He is responsible for product design and development; head and media component design and manufacturing operations; global hard disk drive manufacturing operations; global materials; and corporate quality. In addition, Whitmore is responsible for Seagate�s solid state drive (SSD) development.




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Patrick O'Malley - Executive Vice President and Chief Financial Officer
Patrick O'Malley assumed the role of EVP & CFO effective August 25, 2008. In his previous role of SVP Finance & Treasurer, he was responsible for Corp. Accounting, Reporting, Treasury, Credit & Collections and Risk Management along with Corporate Financial Planning & Analysis and support for our Business Unit GMs, Sales & other functions. In October 2005, he returned to Finance from the Sales Organization where he coordinated the Company's activities surrounding the Consumer Electronics market as the SVP, Consumer Electronics Business Development from January 2004.

O'Malley joined Seagate in 1988 & has held various management roles within the Finance organization including Manager of Consolidation & Cost Accounting, Director of Finance - Corporate FP&A, Sr. Director of Finance for Oklahoma City Operations, Sr. Director of Finance for Desktop Design, VP of Finance for Recording Media Operations & SVP of Finance for Manufacturing Operations. Prior to joining Seagate, he spent four years as a Sr. Staff Accountant for Arthur Young & Co.

O'Malley holds a Bachelor of Business Administration degree from the University of Notre Dame (Class of 1984).



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Dave Mosley� Executive Vice President, Sales, Marketing and Product Line Management
Dave Mosley is responsible for Seagate�s global Sales, Marketing and Product Line Management teams. He leads the cross-functional teams that manage customer relationships and ensures market-leading products for those customers.

Since joining Seagate in 1996 as a manager of manufacturing operations, Mosley has held a variety of posts, including: senior vice president of global manufacturing operations, senior director for R&D engineering; vice president and site management team leader for the company�s Longmont, Colorado, operation, and he�s led Seagate�s emerging products development team.

Prior to joining Seagate, Mosley held technical positions at Lawrence Livermore National Laboratory, Micropolis and Conner Peripherals.



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Terry Cunningham � Senior Vice President, Branded Solutions Division and i365
Terry Cunningham is Senior Vice President of the Branded Solutions Division and i365, the company�s services organization. Branded Solutions brings to market retail storage solutions under the Seagate brand. i365, A Seagate Company, provides business solutions for the protection, retention and discovery of electronic information. Terry previously served as President and COO of Veritas Software, founded two other successful storage management software companies, and founded and led Seagate Software.



High res (1.7M) Low res (81K)
Ken Massaroni - General Counsel and Corporate Secretary
Ken Massaroni is responsible for all of Seagate�s corporate legal activities, including intellectual property, patents, trademarks and copyrights, litigation, risk management, contracts, employment law, corporate governance and ethics. In addition, he oversees Seagate�s facilities and security departments.

Prior to joining Seagate in 2006, Massaroni was vice president of law, deputy general counsel and assistant secretary at Scientific-Atlanta from 1997 to 2006. In addition, Massaroni has also held senior patent counsel positions at Motorola from 1993 to 1997, served as general counsel and secretary at Optical Imaging Systems from 1990 to 1992 and as a patent attorney at Energy Conversion Devices from 1987 to 1990. In addition, he served as an associate at the law firm of Collier, Shannon, Rill and Scott.

Massaroni received a bachelor�s degree from Butler University in Indiana and a doctor of jurisprudence from Indiana University.




High res (3.44M) Low res (109K)
Karen Hanlon � Senior Vice President, Human Resources
Karen Hanlon is responsible for leading Seagate�s global human resources efforts, including: compensation and benefits, leadership and learning, staffing and on-boarding, global HR central transaction centers, global HR compliance, global HR business partners and HR Business Excellence/Six Sigma. Hanlon joined Seagate in 1990 and has served in a variety of HR leadership positions based both in the US and in Asia.

Ms. Hanlon has held leadership positions at Read-Rite Corporation, IRM Corporation, and Electronic Data Systems. She has a Master�s degree from Southern Methodist University in Dallas, Texas and a Bachelor�s degree from Marycrest College in Davenport, Iowa.




Consumer Solutions Division
Seagate and Maxtor Retail
Storage Solutions
Nathan Papadopulos
100 Mathilda Place
Sunnyvale, CA 94086
(408) 328-2167
Fax: (408) 328-2186
E-mail:
[email protected]

Desktop and Notebook Storage
Michael Hall
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2731
FAX: (831) 438-4127
E-mail: [email protected]


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