kelly, Hampton has a 100% Satisfaction Guarantee. You should ask for your money back. And if you're a Hilton Honors member insist they give you some
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extra points.
I stay at Hampton all the time. I've used the guarantee more than once over the years. Sometimes I'll compromise and accept partial refund if I stayed more than a night but with points. If the manager won't work with you write corporate. They'll respond.
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