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In response to
"kelly, Hampton has a 100% Satisfaction Guarantee. You should ask for your money back. And if you're a Hilton Honors member insist they give you some"
by
Harry Tuttle
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We're Hilton people. Hilton Grand Vacation and Amex Holders. I'd be all over them if that happened.
Posted by
JaxSean (aka JaxSean)
May 31 '19, 09:52
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we got a few thousand points one time when I booked a King bed and when we checked in, got a room with 2 Queen beds.
"Do you understand the purpose of a *reservation*? I don't think you do!"
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