ST Alpha - "Nothing like starting your day with a conversation with your bank over a new bill-pay service charge fee....." (Reading a Post)

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Nothing like starting your day with a conversation with your bank over a new bill-pay service charge fee.....

Posted by MojaveMeg (aka Mojave) Jun 2 '09, 08:08

"I'm sorry, your account is so old we don't offer that package any more. You owe a monthly fee for your bill-pay. Let me see what we can do for you"

"Ah OK, the C.D. where you transferred your savings doesn't qualify for the minimum balance on that package....but bill-pay have agreed to reverse the charge and put a permanent fee waiver on your account"

Thank you very much.....as a 25-year customer, who's never paid any kind of fee, I think that's a fair resolution :)

Responses:

I *heart* my credit union. -- nm - psilotum Jun 2, 08:17
My checking account was called "VIP Checking". No charges, interest bearing. The bank changed hands. Twice. They finally took away the interest and - Spawn Jun 2, 08:15 1
- heh, my bank account (at one of the too big to fail types) shouldnt have interest - tRuMaN Jun 2, 08:17
I need to call my cell carrier today. - tRuMaN Jun 2, 08:12

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Nothing like starting your day with a conversation with your bank over a new bill-pay service charge fee.....

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