ST Alpha - "I know I'm not around much lately (work is crazy; we'll be in the news soon) but can you please indulge me with some tech support?" (Reading a Post)

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I know I'm not around much lately (work is crazy; we'll be in the news soon) but can you please indulge me with some tech support?

Posted by amanda Jul 12 '19, 05:36

I have the official router of ST. it sucks. it has terrible range and drops signal intermittently like it's trying to send me a message in morse code (athena??). this doesn't matter on my tv because it buffers but on my computer and phone it drives me insane. downloading a podcast before I walk out in the morning can take 4-5 minutes.

I assume I have a bum router. is there a new recommended model? or should I just get the same one and chalk this one up to manufacturer defect?

facts:
my router is in the attic, which gets hot and cold.
I can't move it because there is no other cable outlet in my house.
it's always been flaky, but worse over time.
could it be my weird house that causes the issues? as you may or may not recall, my dining room, spare bathroom and a piece of my kitchen are converted attached garage.
I have range extenders (below). I don't think they do much, but with suspicious/degraded router performance, how could I tell?

should I entertain mesh?

any input appreciated. working from home is a bear.

https://www.amazon.com/gp/product/B07Q2WQWT7/ref=ppx_yo_dt_b_asin_title_o09_s00?ie=UTF8&psc=1 (www.amazon.com)

Responses:

Test internet speeds by plugging laptop directly into the router and going to speedtest.net. Then check wifi strength around the house -- nm* - budice Jul 12, 05:49 6
- Also, theres special wifi routers to handle simultaneous device streams. mimo -- (link) - budice Jul 12, 05:52
- yup this is definitely step 1 -- nm - decline Jul 12, 05:51 4
  - below. I don't have plugs for ethernet on my machines so I think step one is "buy a dongle." (don't I work in IT?) -- nm - amanda Jul 12, 05:55 3
    - laptop should have one, yes dongle is fine -- nm - budice Jul 12, 05:59 2
      - I'm continually surprised how many of our newer models don't. Most prevalent with the thinner, tablety type units of course -- nm - oblique Jul 12, 05:59 1
        
        yeah, I'm a walking commuter and really value a lighter machine. we use usbc to dock so I don't need ethernet at work. I picked the lightest machine I - amanda Jul 12, 06:03
Quick question. Is that router the only thing broadcasting WiFi in your house and are you primarily on WiFi? If so, I would suggest that you run - oblique Jul 12, 05:46 6
- I don't have a cable plug on either my home or work machines. can I buy a dongle to test? what else would I have that broadcasts wifi? I think - amanda Jul 12, 05:52 5
  - So yeah, I would suspect you're just suffering from Wifi issues. Range extenders are kinda crap (don't make things faster) and only as good as the - oblique Jul 12, 05:55 2
    - okay, I'll look this weekend. I'll probs be back whining again. thanks, dudes. -- nm - amanda Jul 12, 05:56 1
      - This is all you would need to join together two ends of coax -- (link) - oblique Jul 12, 05:58
  - this? -- (link) - amanda Jul 12, 05:54 1
    - Yes, something like that would let you test the wired speed of your router -- nm - oblique Jul 12, 05:55

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I know I'm not around much lately (work is crazy; we'll be in the news soon) but can you please indulge me with some tech support?

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