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In response to "Related to below, ST Poll: How much do you think automation/robotics/BOTs, etc. will influence your industry or job?" by MDH

I mean, there is a lot of impact, but what we see in my industry is that bots/AI don't have the level of sophistication needed to understand nuances.

That's not to say it won't change someday, but as of now, human element is vital.

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