ST Alpha - "I would go slightly more berserk over this. I'd point out to AirBNB that it is still listed. They're supposed to protect against it" (Reading a Post)

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In response to "Airbnb question / validation request. I'm coming to New York in a couple of weeks and" by Roger More

I would go slightly more berserk over this. I'd point out to AirBNB that it is still listed. They're supposed to protect against it

Posted by JackDawson (aka dawson) Nov 1 '19, 15:59

They should help you book a place of equal or greater cost without charging you any more.

This has happened to me repeatedly on AirBnB now during key dates (LA for NYE, Toronto for TIFF). The host will say something like "Oh there's a leak, sorry cancelled" (even if you say "I love leaks!") and then relist it for a higher price.

It defeats the entire purpose of Airbnb.

Responses:

Definitely read the link I posted below (and was already posted yesterday). The FBI is more responsive than AirBNB on this topic. -- nm - Bery Delecto Nov 1, 16:20 8
- I don’t think so. I’ve had them respond both times by sending a nasty email and then calling customer support etc etc -- nm - JackDawson Nov 1, 16:21 7
  - Both times I didn’t relent until I had a more expensive booking in the same area at their expense -- nm - JackDawson Nov 1, 16:23 6
    - Ah!! I’m sure! They’re a Silicon Valley company remember they’re above all laws -- nm - JackDawson Nov 1, 16:30 4
      - Indeed. - Bery Delecto Nov 1, 16:41 3
        
        (maybe in spirit, not in actuality.) - b. Nov 1, 17:31 1
        
        well that's weird, this should have gone one up and looked like it was. -- nm - b. Nov 1, 17:32
        
        All true -- nm - JackDawson Nov 1, 17:17
    - (in terms of responding to a journalist about the problem) -- nm - Bery Delecto Nov 1, 16:26
I think I'll write a follow-up to my message to customer support, but I just wanted to have a secure booking so it wasn't eating at me. -- nm - Roger More Nov 1, 16:16

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I would go slightly more berserk over this. I'd point out to AirBNB that it is still listed. They're supposed to protect against it

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