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Repost: need some tech help from the ST smart people. Having an external hard drive issue

Posted by Holden Ford (aka Jim) Nov 4 '19, 09:45

So - last weekend Carrie and I did a massive consolidation of pictures and shit. We had them on laptops, desktops, hard drives, phones - blah, blah.

We consolidated them all onto 1 hard drive. It was a process, but we completed it while on a camping trip last weekend.

We brought everything home and had a plan to back it all up on a 2nd hard drive. However - now the updated one is not being recognized on any computer.

We get the message:

E:\ is not accessible
The parameter is incorrect.

So - I went into Devices and Printers, found the drive. Right clicked and checked properties for it to tell me that the drive is working properly...so no errors there.

Any ideas of what I can do to not lose everything on this drive? I don't care if the drive is toast, I'll get another. I just have to be able to recover all the stuff on this, if at all possible.

Anyone with any experience with this shit?

I'm like sick to my stomach over this right now - I can NOT lose all of our pictures. Just can't.

Responses:

Don't try writing anything to the drive. I don't know if it's recoverable at home, but if the bytes are salvageable ... - Bery Delecto Nov 4, 09:50 13
- Did this just started to become inaccessible? Like you were able to save all the pics to it but then on reboot it cannot be accessed? -- nm - SyrDragon Nov 4, 10:23 1
  - Pretty much, yeah. No idea what the hell happened. -- nm - Holden Ford Nov 4, 10:33
- Thanks...I just reached out to a recovery specialist place with good reviews. - Holden Ford Nov 4, 10:12 6
  - Ok, so looking at a minimum of prolly $400 to get this recovered. There are SO many programs out there advertising... - Holden Ford Nov 4, 10:23 4
    - We used one at work. It was easily 3x more than that and I would never try using the recovery programs if the data was really that important. -- nm - kilboooooo Nov 4, 10:45
    - These sound like they are a tad important. Is $300 really worth the risk? -- nm - spamlet Nov 4, 10:36 2
      - My thought is that I trust y'all around here and if anyone had a recommendation, I'd take it. nm - Holden Ford Nov 4, 10:44 1
        
        The only thing I would suggest as an option would be to take the actual hard drive in the external enclosure out of the enclosure and put it into - kilboooooo Nov 4, 10:46
  - good luck, we almost lost ours after we did the same thing (thankfully my BIL was able to recover them for us) -- nm - Beaker Nov 4, 10:17
- if the drive's properties are fine, wouldnt the next step be trying another computer and see if it's "accessible" there? -- nm - mud Nov 4, 09:53 3
  - I've tried 4 - 2 laptops, 2 desktops. It's definitely the drive. -- nm - Holden Ford Nov 4, 09:56 2
    - but ..but .. but ..: - mud Nov 4, 09:59 1
      - I know, right? -- nm - Holden Ford Nov 4, 10:00

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Repost: need some tech help from the ST smart people. Having an external hard drive issue

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