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In response to
"I told you today was going to be shit. Apparently I have absolute power at AT&T"
by
kilbowl full of jelly
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Yep, I was on the other side of that a few years back.
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Screwed up order ended up terminating my service even though I never requested such (and they could see that I had not). Took them two weeks to get everything back in place, and I made them pay through the nose in freebies to keep me as a customer.
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