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In response to "And it's usually the same customers who can't be bothered to put down their cell phone as they check out too. nm" by Jim

I had a patron stand in front of the reference desk talking on her cell phone, and when I didn't interrupt her, I heard her say something like

"Well, I guess I need to go somewhere else to find somebody who'll help me."

This was after a minute solid or more of her talking on her phone.


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