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Info on how Disney is handling refunds

Coworker had WDW tickets for April. Called in to see options, asked if he could transfer them to Disneyland to use later when he's able to. CS rep said "Why don't I send you a Disney gift card for the full amount and you can choose to spend it any way you would like within the Disney family of companies".

He's happy, says it was above and beyond what he expected, and also above and beyond their listed tickets policy.


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