Poll: If a customer/client told you to "shut up" during a phone call with them what would your response be?
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Just curious as I "disconnected the call" with the client when this happened to me today.
Telling someone even family members to "shut up"is very disrespectful in my option.
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Responses:
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Thanks everyone for your opinions :) -- nm
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Walt_Disney
May 1, 11:11
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"No, I am not your wife."
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Spawn
May 1, 10:52
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"Okay."
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ReluctantCynic
May 1, 10:40
2
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“Goodbye” *click* -- nm
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Mr. Havens
May 1, 10:38
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I'd shut up. Let them finish their rant then move on to solve the issue.
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zunkskunk
May 1, 10:37
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Yeah, that's an insta-hangup for me. -- nm
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Shaun
May 1, 10:25
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I had that happen to me before, in a conference call.
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Marlowe
May 1, 10:23
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"Shut up? If I wanted to be talked to like that, I'd go home to my wife. Do you want to continue this conversation like adults? Or are we done here?" -- nm
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Uhtred Ragnarson
May 1, 10:22
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Realistically this is driven by their value to the bottom line. -- nm
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Max
May 1, 10:22
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