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STIS: Microsoft Office help please

Posted by Beaker (aka Anniebecca) Jun 9 '20, 05:43

daughter's Microsoft Office has essentially stopped working.
She can open up old documents in word, powerpoint, etc but can't save them again.
when she tries to open up a new one it just comes up as an all white screen...
Thoughts?

Responses:

If reboot doesn’t work check to make sure she’s signed in. I’ve found if you’re on 365 it likes to log you out and then freak out every so often. -- nm* - spamlet Jun 9, 06:06
Annoying but necessary question, did she reboot? -- nm - loosilu Jun 9, 05:56 2
- first thing I did followed by jiggling the cables :) -- nm - Beaker Jun 9, 06:29
- I have no meaningful input, but after working for a software company for several years this helps a surprising amount of the time. -- nm - mafic Jun 9, 05:59
you could try running the office repair tool -- (link) - decline Jun 9, 05:48 2
- it worked! thanks decline!! -- nm - Beaker Jun 9, 06:29 1
  - 👍 -- nm - decline Jun 9, 06:30

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STIS: Microsoft Office help please

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