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In response to
"
I pulled ERCOT's tax return (it's public they are a nonprofit), here's their mission statement:
"
by
MDH
That sounds as terrible as my resume opener:
Posted by
IAmQale (aka Qale)
Feb 16 '21, 10:52
Making the leap from providing expected customer service to excellence requires the curiosity to ask questions beyond “How can I help you, today?”
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