ST Alpha - "is any tech support here? I changed my work password on friday and I can only access one drive from the web, not from a file explorer window." (Reading a Post)

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is any tech support here? I changed my work password on friday and I can only access one drive from the web, not from a file explorer window.

Posted by amanda jeans (aka amanda) Mar 28 '21, 08:45

the icon is there in file explorer and I can see all of my files, I just get authentication errors when I try to open them.

does anyone know how to change the password that links to onedrive?

I already tried signing out of office applications and back in, no luck.

Responses:

Are you on your home computer? After a password change at work, best to restart whatever computers you're using to sync the password. -- nm - Mop Mar 28, 08:59 1
- I'm at work, using SSO, wired on the psu newtork (my security is good). I restarted several times on friday to get it to stick. - amanda jeans Mar 28, 09:01
Can you try through an icognito window? -- nm - prayformojo Mar 28, 08:58 1
- thanks for trying. I was able to delete and recreate my profile to get back in. what madness. my service desk told me that I would have to "live with - amanda jeans Mar 28, 09:00

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is any tech support here? I changed my work password on friday and I can only access one drive from the web, not from a file explorer window.

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