ST Alpha - "checking in is different to being at the gate -- nm" (Reading a Post)

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In response to "They wouldn't let her check in for her flight because the flight was overbooked and she was 2 minutes past their 30-minute rule and gave away her seat" by znufrii

checking in is different to being at the gate -- nm

Posted by Roger More (aka RogerMore) Jun 26 '09, 12:57

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Responses:

fair enough, but you'd think if they have a standard to which they hold thei passengers, they would articulate it somewhere on their website. -- nm - znufrii Jun 26, 12:57 8
- or make it, in some way, available for them to know about prior to being a victim thereof. -- nm - znufrii Jun 26, 12:58 7
  - like this? -- (link) - Roger More Jun 26, 13:00 2
    - Precisely. - znufrii Jun 26, 13:02 1
      - Come on - it's not explicit, but there's enough there to make it clear you should be there at least 30 minutes before. - Roger More Jun 26, 13:09
  - are you sure it's not on her eticket ? there's usually 3 pages of notes that go with them. -- nm - Andie Jun 26, 12:59 3
    - I haven't read the thing myself, but it certainly wasn't obvious to her. - znufrii Jun 26, 13:01
    - (and standard policy is check in one hour for domestic and at least two for international, it gives you time for the security check and to actually - Andie Jun 26, 13:00 1
      - and if she hadn't gotten delayed on the subway, she would've been there in plenty of time. -- nm - znufrii Jun 26, 13:11

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