ST Alpha - "I just tried to call the IRS. It is 7:22AM central time. The line told me because of call volume I can't wait on hold and to call back." (Reading a Post)

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I just tried to call the IRS. It is 7:22AM central time. The line told me because of call volume I can't wait on hold and to call back.

Posted by spamlet Jun 2 '21, 05:26

This is such BS. They've completely degraded any help capability. They need more funding but it's clear they are doing as terrible a customer service job as possible in order to boost their case.

Responses:

That they don't have a system to call you back is a failure. I had the same issue with unemployment last year. - Krusty Jun 2, 05:29 2
- I just called back and said I wanted to set up a payment plan. I'm now on hold. - spamlet Jun 2, 05:33 1
  - 95 minutes but I got through! - spamlet Jun 2, 07:16

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I just tried to call the IRS. It is 7:22AM central time. The line told me because of call volume I can't wait on hold and to call back.

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