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User: "I downloaded a file off your site and it's not a pdf"

Us: all files on our site are pdf files. Make sure you save it as a pdf when you download it.
(the files are literally generates with a program call 'ps2pdf')

User: I downloaded the file using 2 different computers and it's a text file with a bunch of crazy characters in it.

Us: ...

Me: downloads the exact same file as the User to my desktop. Emails it to the User.

User: You should really fix your website

Me: I hate Users (is today Monday?!?)


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