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In response to "Thanks. I feel like you all provided a really good spot to jump off from. -- nm" by Qale

Okay, just please understand that we don't ever want it to get that far again. There's no reason to stress when help is available. We're here for you.

I mean this to sound like well-intended advice, not preaching or admonishing. I'm a bit worried about my tone right now. Please understand that these comments come from a good place.

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