ST Alpha - "Wellllllll... we spent a LOT of time with T-Mobile trying to do the same." (Reading a Post)

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In response to "I have now spent over 7 hours over 2 days trying to upgrade my phone with Verizon. I would like to go elsewhere. Is T Mobile good? I have read their" by jnine

Wellllllll... we spent a LOT of time with T-Mobile trying to do the same.

Posted by Dark Callisto (aka Callisto) Oct 22 '21, 16:42

It's a mixed bag. Customer service is spotty, but our coverage is good for the most part. But we're in the East, too.

Responses:

I had heard really good things about their service so I guess it's not true. Verizon placed an order for an upgrade today, without my consent. We were - jnine Oct 22, 16:48 14
- Maybe move to ab MVNO that resells Verizon? Buy a phone outright and activate on the MVNO? -- nm - Pocket Jones Oct 22, 17:12 5
  - Have you done that? Was the service the same? Are there any downsides? -- nm - jnine Oct 22, 17:23 4
    - My friend used ... Cricket for years with no service issues ever. It was dirt cheap. - Pocket Jones Oct 22, 17:27 3
      - Ok. Thanks. Didn't your phone cost a lot more without the upgrade? -- nm* - jnine Oct 22, 17:31 2
        
        I thought that most carriers now didn't offer discounts on phones, just payment plans for them. is this not true? - amanda jeans Oct 22, 17:57 1
        
        Payment plans, but $300-650 off the regular price and then they force a payment plan so you don't leave for another provider. -- nm - jnine Oct 22, 18:06
- OH, was gonn ask you about the Foos induction! -- nm - loosilu Oct 22, 16:56 1
  - I'm going! That's why I need a new phone ASAP. -- nm* - jnine Oct 22, 17:06
- I have T-Mobile and am very happy with it. I've had little issue with coverage, but there are spots. Since they merged with Sprint, I expect it will - pmb Oct 22, 16:52 5
  - How is the 5G coverage? Do you notice a difference? -- nm* - jnine Oct 22, 17:05 4
    - My current phone is kind of old and not 5G so I can't answer that. Sorry. -- nm - pmb Oct 22, 17:14 3
      - Thanks. Mine is really old and isn't going to support some of my apps anymore. It's also cracked and crashing. I guess that means it's time. -- nm - jnine Oct 22, 17:20 2
        
        Can you just to like best buy and buy am unlocked phones? That's basically what I do. If you are upgrading to 5G call Verizon and ask them to send yoj - Pocket Jones Oct 22, 17:23 1
        
        You can't just go to Verizon stores in LA County right now without an appointment set up for a specific service and there's a pretty long wait time - jnine Oct 22, 17:35

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Wellllllll... we spent a LOT of time with T-Mobile trying to do the same.

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