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In response to
"Wellllllll... we spent a LOT of time with T-Mobile trying to do the same."
by
Dark Callisto
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I had heard really good things about their service so I guess it's not true. Verizon placed an order for an upgrade today, without my consent. We were
Posted by
jnine
Oct 22 '21, 16:48
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discussing an order and now it has been put through, without my permission. This is after I placed an order yesterday, for a phone I need asap, and asked for in store pick up. When I got to the store, it has been closed for a long time due to covid, with no date for reopening. I called to get them to transfer it to another store and they said they had to cancel it and reorder. I said ok, then he tells me after he cancels when I ask where I can pick it up, that it will take at least until the 24th to process the cancellation so I can't order until then. Then when someone else comes on to discuss the options I have, she places the order, without my permission, for more than yesterday's order. I told her to cancel and she said I did, but when I called back, it turns out she didn't cancel it. Is T-Mobile that bad?
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Responses:
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