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AA is the worst. After the fiasco yesterday, looking to change my flight to FL from Thursday morning to Wed evening. No problem, just cancel and -- (edited)

rebook. Cancel, see miles in my wife's account. Rebook for me. Sorry, you don't have enough miles. So I complete the booking "on hold" so I don't lose the ticket (no non-upgraded seats available, have to wait to seat assign). After it completes, look at the hold:
Sorry you can't complete this hold online, you have to call

really AA? really?


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