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Posts: 158
On the phone with AppleCare... this is gonna be interesting. -- nm
Posted by
Mop (aka rburriel)
Aug 17 '22, 10:07
(No message)
Responses:
This is escalating quickly! "It's an iMac so you can't send it in. But you can bring it to one of our stores." Nearest store is 90 minutes away.
-
Mop
Aug 17, 10:16
5
"Oh, no, sorry! We'll definitely send a technician!" -- nm
-
Mop
Aug 17, 10:27
4
"Hmm, no wait. The system won't let me do that. Please hold." -- nm
-
Mop
Aug 17, 10:27
3
"There doesn't seem to be any service people in your area. You'll have to bring it to the store." -- nm
-
Mop
Aug 17, 10:53
2
"So you're saying that the 3 year AppleCare service I purchased is useless to me? How do I get a refund?" -- nm
-
Mop
Aug 17, 10:53
1
YAY! Onward to billing! -- nm
-
Mop
Aug 17, 10:53
*uses the slap button on the phone just to test it* -- nm
-
AppleCare Genius
Aug 17, 10:09
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