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In response to "Neither of those parties are at fault. It's a customs/legal issue. It sounds horrible, but not sure what they could do legally. -- nm" by Andie

To a point, yes. Telling them they can't be rebooked for a couple of day, the airline has control over that.

It seems like they even added a special extra flight, which is the solution.

Also interesting that after the blockade they *were* able to get them transit visas.


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