ST Alpha - "i can't believe you think there's a knee jerk 'blame the customer' vibe on ST." (Reading a Post)

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In response to "and granted, we're only hearing one side of the story here." by znufrii

i can't believe you think there's a knee jerk 'blame the customer' vibe on ST.

Posted by Andie (aka Andie) Jul 16 '09, 07:09

i think we're generally 'blame the big corps', but if individuals make bad bad bad bad choices, it's not up to a company to be psychic and somehow magically fix their mistakes.

Responses:

not on the whole, but it seems to crop up from time to time - znufrii Jul 16, 07:11 10
- airlines have about a billion things to worry about. could they be more helpful, probably. - Andie Jul 16, 07:16
- Because contrary to cliches, the custome CAN be wrong. -- nm - Cuzzin Todd Jul 16, 07:16 2
  - in fact, once you meet some customers, you realize that saying is kind of BS. - TFox Jul 16, 07:16 1
    - Definitely. Years of retail clearly demonstrated that to me. -- nm - Cuzzin Todd Jul 16, 07:21
- you mean like this time, when you are wrong, and then that other time, when you were kind of wrong too? - TFox Jul 16, 07:15 1
  - wry *ding.* -- nm - safari for windows *loves* mandy lane Jul 16, 07:19
- maybe it reflect that airline situations dicussed here. I don't think ST has a soft spot for airlines that lets them skate by. -- nm - ty97 Jul 16, 07:14 3
  - [deleted] 2
    - yeah, i remember that too. because that was just beyond horrible treatment. -- nm - Andie Jul 16, 07:17
    - I think it's more "You know there's a good chance of something bad happening, so if you don't protect yourself it's your fault" -- nm - Roger More Jul 16, 07:17
[deleted]
be careful, Andie... you are unravelling a core tenet of the Parallel in that IM. -- nm - TFox Jul 16, 07:10

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i can't believe you think there's a knee jerk 'blame the customer' vibe on ST.

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