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Posts: 161
In response to
"
Library user poll: Do you consider it acceptable that the person at the reference desk is both helping in-house users and answering the phone? Does it
"
by
mara
It's doesn't bother me unless the phone gets answered while I'm speaking with the person. If they put them on hold it's all good, if they proceed to
Posted by
Krusty (aka Krustylu)
Jul 16 '09, 11:49
help the caller I'd get pissed.
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