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In response to "Library user poll: Do you consider it acceptable that the person at the reference desk is both helping in-house users and answering the phone? Does it" by mara

I don't prefer to have to wait when someone is on a phone, or to be interrupted because a person has to answer a phone. However

I realize that's a reality of funding for positions at times.

This opinion applies not just to librarians, but in general


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