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In response to
"Library user poll: Do you consider it acceptable that the person at the reference desk is both helping in-house users and answering the phone? Does it"
by
mara
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I'm pretty patient. I don't much care even about line jumpers. unless the "line jumper" makes it so that I am not served at all.
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like, if a phone caller takes precedence over me in person and then the attendant is like, oh, sorry, we just closed.
I have time. whatever.
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