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In response to "What is the point of filing an appeal with an insurance company? Are they *ever* going to accept the appeal/eat the cost due to their own mistake?" by kelly

I'm taking a guess that the first level people have strict guidelines to follow, while the appeals level has some leeway to judge a situation and work

outside the 'hard and fast' rules of the first reviewer.

But I'd further guess that the majority of appeals are denied

:/


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