ST Alpha - "Our travel service through Concur, there are no return flights at that time. Southwest website, there are three flights during that time." (Reading a Post)

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Our travel service through Concur, there are no return flights at that time. Southwest website, there are three flights during that time.

Posted by tRuMaN (aka tRuMaN) May 2 '23, 04:33

Guess I get to go through the process of getting complained at for not booking through the travel service for a work trip again.

Responses:

We use Concur too. I book Southwest most of the time, even though they dont show up. Why don’t they have them? - Pippy May 2, 04:48 7
- I dont know, I always feel like someone is getting a kickback out of things like this. - tRuMaN May 2, 05:03 6
  - makes sense for them I guess. -- nm - Pippy can't read May 2, 05:47
  - *ding* -- nm - Volnelk May 2, 05:28
  - It’s also a control mechanism. You’ll only see the flights that meet company policy. - spamlet 🤦🏻‍♂️ May 2, 05:14 3
    - My guess is that they don’t make their fare information available for whatever reason, same reason you can’t book it through google -- nm - znufrii 🦄 May 2, 05:25 2
      - I know it will show up on ours but I know occasionally I’ll be able to find flights it can’t for whatever reason. -- nm - spamlet 🤦🏻‍♂️ May 2, 05:49
      - yeah probably -- nm - tRuMaN May 2, 05:37
We have someone that I can call when Concur messes up. Is there an agent behind the software? -- nm - spamlet 🤦🏻‍♂️ May 2, 04:48 1
- there is, in the past their response was "if its not in the system then it doesnt exist" so I just book it and deal with the consequences - tRuMaN May 2, 05:05

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