I'm gonna say something bad about Apple. But then - hold on to your seats! - I'm gonna say something *good* about Apple!
Posted by
prayformojo 🐵 (aka mayhem)
May 18 '23, 08:18
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Seriously unimpressed when Mac's new (since xmas) laptop had a video problem that made it unusable. Unimpressed-er that it took me 30 minutes on a chat to schedule an appointment to bring it in, and the next appointment wasn't until the following afternoon (last Friday)
But: we took it in on Friday afternoon around 4pm. The tech looks at it, runs diagnostics, and says yeah, we'll have to send this off.
Monday I got a text saying that it had been fixed. UPS delivered it on Tuesday.
Wasn't expecting that turnaround time.
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