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In response to
"then just say, "It appears they did go to your Inbox, they must have just been missed with the volume of emails you receive." Give him/her an 'excuse' -- nm"
by
Andie
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Yeah, I'm pointing out the "Focused Inbox" feature of Outlook as a possible culprit and showing him how to turn it off (we have a very good
Posted by
oblique (aka kkuphal)
Aug 3 '23, 08:26
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relationship so this isn't uncommon for me to diagnose issues with him, just one of the few where it is plainly obvious he missed something)
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Responses:
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