ST Alpha - "This. And anything below a 10 is considered a failure, which is silly. -- nm" (Reading a Post)

SlickerTalk
Search Archives
The Leaderboard
The FAQ

Login
Create Account

Search Dr. S. Talk
TT/ST Wiki
How Well Do You Know ...

RSS Feed

Hosting by DigitalOcean

Support ST on Ko-Fi

Down to Post

Backboards:

Posts: 152

In response to "Customer Satisfaction is a big metric any more. It can be part of a performance review, tied to bonuses, etc. -- nm" by Dano

This. And anything below a 10 is considered a failure, which is silly. -- nm

Posted by spamlet Aug 18 '23, 06:34

(No message)

Responses:

This is my wife's expertise but I believe a 9 is an acceptable NPS score. 8 or lower is a failure. -- nm - zunk takes things literally Aug 18, 07:38
I fundamentally am not wired to give 10s on a regular basis, nor do I really want the kind of service that a 10 would require. - Reagen Aug 18, 07:36 3
- Just be efficient. I don’t need the cashier to be my friend. -- nm - Tim Aug 18, 07:48
- 10 is perfection and very little in this life is perfect. There's always some room for improvement. Yes, I'm old and cynical ;) -- nm - Meg Aug 18, 07:42 1
  - Which is what the idiots in charge don’t realize. “Always room for improvement!” is not acceptable. -- nm - Tim Aug 18, 07:45
10: company exemplars. 9: incompetent monkeys who should be fired. -- nm - Tim Aug 18, 06:47
I have to contact anyone who gives us a 7 or below. - Dark Callisto 🦊 Aug 18, 06:35 1
- I certainly won't be completing any more for Office Depot after the way the manager reacted last time. -- nm - Meg Aug 18, 07:34

Post a message top

Replies are disabled on threads older than 7 days.