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amandupdate: I filed a complaint with the CFPB. asked amex to send me cash. -- (link)

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help pls: received amex $300 egift card. tried to spend online three places. was declined. was advised to wait a week and try again to spend.
same. amex says "take the printout to a store and have them input the number into their credit card machine manually and it'll work." I laughed; no merchant will do that. any ideas?
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