In response to
"No way to know who made the mistake without mentioning it to my client. -- nm"
by
Krusty
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It doesn’t hurt to ask. Some places still believe in customer service and making it right. -- (edited)
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Just say you received it as a gift and it was the wrong size, is it possible there was a mistake in fulfilling the order, and is there anything they could do?
Assuming you can actually get to talk to an actual person. An in person visit to the store might be called for here.
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