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In response to "so i ordered something from Etsy before christmas, etsy says it was supposed to ship by Dec 27th, but there is no update to the status. at what point" by tRuMaN

I'd skip straight to requesting a refund. I had an Etsy purchased delivered, but it had a broken piece...

the seller has already provided a refund, sent me a shipping label, I've dropped it off at UPS, and they acknowledged the return. I reordered it yesterday. All of that happened in the past week. There's no excuse for something not to be delivered by January 5th.

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