ST Alpha - "Latest response from Kroger. Can somebody translate?!?" (Reading a Post)

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Latest response from Kroger. Can somebody translate?!?

Posted by Meg (aka Mojave) Jul 25 '24, 09:31

"Thanks for reaching out. I'm Joadian.

Truly sorry about the you unable to use the Kroger pay. we advised we were having technical issues with recently at all the locations.
when receive the technical issues place use the credit or debit card while we work to get the issues resolved.

If you have any additional questions or concerns, please reply to this email and refer to case number 70993983. We appreciate you choosing to shop with us and are always happy to help."

https://www.slackertalk.com/?post_id=5777184&board_id=36958&username=Mojave (www.slackertalk.com)

Adventures in CS hell. I sent a message to Kroger asking about the reliability (not) of their Kroger Pay app. This is the app you scan at the

Meg (aka Mojave) Jul 20 '24, 13:31

register that enters your rewards and credit cards without having to run them individually. I've had 3 different responses so far - #1 wanted a screenshot of the error I was receiving. My phone will not allow that, I guess because its a QR code with financial information. I responded by quoting the exact message. #2 wanted to know if this was in the store or at the gas pump. Told her in the store and gave her the store No. #3 today I received this - "Unfortunately, Kroger Pay is not accepted instore only cash, check, Mastercard rewards check, healthcare cards, EBT cards, debit/credit cards with a Mastercard, Visa, Discover or American Express logo." ?!?!?!?

Responses:

I can't translate Joadian. -- nm - Max Jul 25, 10:01 1
- Although Joad is a lovely vacation spot. -- nm - King Of Oklahoma Jul 25, 10:06
Translation: Sorry it’s not working, and may not work—if it doesn’t work, use you CC/debit instead while trying to checkout -- nm - Trending Jul 25, 09:58
wow -- nm - JaxSean Jul 25, 09:46
If at first you don't succeed; try, try again. -- nm - VMan Jul 25, 09:41 1
- These folk are all using the same ticket number but I don't see they're reading previous messages. Obviously I just need to have my cards ready. -- nm - Meg Jul 25, 09:46
Forget it Meg, it's AI Town - Pippy Jul 25, 09:35 1
- If I see the store manager tomorrow I may show him a printout of this :) Also ask why their cashiers don't know they have instore customer wifi ;-) -- nm - Meg Jul 25, 09:43

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Latest response from Kroger. Can somebody translate?!?

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