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In response to "It worked surprisingly well and I think everyone assumes that the net effect will be smaller leg room or having to pay for more. So it's like any " by pmb

Southwest is definitely doing it to try to make more money, so those concerns make sense. However, I'm hearing it also didn't work so well anymore....

..There was apparently rampant 'pre-board' abuse, i.e. dozens of people requesting wheelchairs for boarding (event though they didn't need wheelchairs) so they could get on earlier (and then saving seats for others)

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