ST Alpha - "I fail to see the issue with the hotel here." (Reading a Post)

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In response to "SITWAP: Oudin kicked out of hotel...nice job Mariott. -- (link)" by Krusty

I fail to see the issue with the hotel here.

Posted by ty97 Sep 9 '09, 13:08

If the hotel was full, and they didn't have a reservation, they aren't entitled to stay there.

Responses:

Kicking out this year's Sweetheart of the US Open will certainly get them press. - BB Sep 9, 13:10 15
- They didn't kick her out. But the press doesn't care about semantics or facts. -- nm - ty97 Sep 9, 13:12 14
  - [deleted] 6
    - Sure, it's being played poorly publicity-wise. The fact is: It shouldn't be. - ty97 Sep 9, 13:16 5
      - [deleted] 4
        
        this is exactly the kind of situation where hotels are supposed to go the extra mile for you. -- nm - Reagen Sep 9, 13:19 3
        
        Article says they didn't even have her real name on file. Why should the hotel go the extra mile for a person now claiming to be famous? -- nm - Will Hunting Sep 9, 13:20 2
        
        They should have tried to accomodate her w/another room on another site whether she was famous or not. That's what hotels do for paying guests. - Lady MaDiva Sep 9, 13:23
        
        because she's a customer. "I'll be staying longer than expected" "We're booked up but I'll see what I can do" -- nm - Roger More For Sale Sep 9, 13:23
  - They didn't find her a room or get her one somewhere else. It just looks bad. -- nm - Krusty Sep 9, 13:14 6
    - It's a weird story. Presumably if someone had said "It's Oudin" the hotel would have made arrangements -- nm - Roger More For Sale Sep 9, 13:15
    - I understand they're full but to the public that fact doesn't matter. - Krusty Sep 9, 13:15
    - The publicity is certainly bad. But it's not the hotel's job to get her a room. -- nm - ty97 Sep 9, 13:14 2
      - it would sort of be good customer service to do so, however. "my stay in the city has been prolonged, i need somewhere to stay." - TFox Sep 9, 13:15 1
        
        And every hotel gets no-shows. Every. single. one. -- nm - Lady MaDiva Sep 9, 13:16
    - and they kicked out her mom too to just look worse :) -- nm - crash davis Sep 9, 13:14
[deleted] 8
- Bad publicity as in not kicking out some lowly commoner so a celeb could stay there? -- nm - Cuzzin Todd Sep 9, 13:15 2
  - they could have offered someone else a room in another hotel that was as good or better, that gets done elsewhere -- nm - crash davis Sep 9, 13:17
  - [deleted]
- Did they even know who she was? - ty97 Sep 9, 13:11 2
  - [deleted] 1
    - yep. -- nm - Lady MaDiva Sep 9, 13:13
- Made doubly fun by her not registering under her name. -- nm - Will Hunting Sep 9, 13:11
- Yup. -- nm - Krusty Sep 9, 13:10

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I fail to see the issue with the hotel here.

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