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I only have experience with roughly three airlines, and that's one of them. There's your relevance :)

The food was soggy and bleh, the seats were cramped, the flight was bumpy and scary, and the passengers were unable to control their children.

That last one isn't the fault of the airline, but the rest of it is. (The bumpy and scary bit is the fault of the size of the aircraft, which isn't quite the same as being the fault of the airline, but you know what I mean, I hope.)


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